Back
Zoho Mail New Mail Received. Jira Create issue.

Create Jira issue for new Zoho Mail message

Connect

How this automation works

Automatically create a Jira issue whenever a new email arrives in Zoho Mail. This Applet triggers upon receiving a new message and logs the details into a Jira project as an issue with the subject and content included. Perfect for teams who turn incoming support or request emails into actionable Jira tickets for efficient tracking and collaboration. Customize the message to fit your tone.

If
Zoho Mail icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires on the reception of a new mail
Subject MailContent Summary CcAddress Priority FromAddress HasAttachment FolderId ToAddress MessageId ReceivedAt
Then
Jira icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new issue.
project_and_issue_type summary description

Services used in this Applet

Create your own Zoho Mail and Jira workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

8 triggers, queries, and actions

Issue updated

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when an issue is updated.

New issue

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new issue is created.

New Mail Received

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires on the reception of a new mail

New mail received with criteria

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when you receive mail that satisfies the trigger fields

Create issue

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new issue.

Save a draft

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will save a draft

Send an Email

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an email in ZohoMail

Send an email to yourself

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an email to yourself

Create issue

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new issue.

Issue updated

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when an issue is updated.

New issue

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new issue is created.

New Mail Received

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires on the reception of a new mail

New mail received with criteria

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when you receive mail that satisfies the trigger fields

Save a draft

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will save a draft

Send an Email

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an email in ZohoMail

Send an email to yourself

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an email to yourself

Build an automation in seconds!

You can add delays, queries, and more actions in the next step!

More on Zoho Mail and Jira

About Zoho Mail

Zoho Mail is a secure and ad-free custom domain business email solution that helps teams ace business communication and everyday collaboration.

Explore Zoho Mail

More integrations with Zoho Mail

About Jira

The #1 software development tool used by agile teams.

Explore Jira

More integrations with Jira

IFTTT helps all your apps and devices work better together

Get started for free