Close menu
Explore Plans
Mobile menu Close menu
Back

SURFboard to PagerDuty integrations

Automate your workflows between SURFboard and PagerDuty with IFTTT.

Create your own SURFboard and PagerDuty workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

11 triggers, queries, and actions

dummy_trigger

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
SURFboard Internal Trigger

New incident assigned to me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.

New oncall shift starts for me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.

Someone arrives Home

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger is fired when device gets connected.

Someone arrives Home

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when the device re-connects.

Someone left home

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
When the device gets disconnected, this event gets fired.

Household Occupancy

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query is used to determine if a particular connected device is connected to SURFboard network

List incidents

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.

Create a new incident

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.

SURFboard_Action

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action is performed when a user want to enable or disable parental control profile

Update incident status

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.

Create a new incident

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.

dummy_trigger

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
SURFboard Internal Trigger

Household Occupancy

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query is used to determine if a particular connected device is connected to SURFboard network

List incidents

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.

New incident assigned to me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.

New oncall shift starts for me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.

Someone arrives Home

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger is fired when device gets connected.

Someone arrives Home

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when the device re-connects.

Someone left home

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
When the device gets disconnected, this event gets fired.

SURFboard_Action

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action is performed when a user want to enable or disable parental control profile

Update incident status

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.

Build an automation in seconds!

You can add delays, queries, and more actions in the next step!

GET STARTED

How to connect to a SURFboard automation

Find an automation using SURFboard

Find an automation to connect to, or create your own!

Connect IFTTT to your SURFboard account

Securely connect the Applet services to your respective accounts.

Finalize and customize your Applet

Review trigger and action settings, and click connect. Simple as that!
Get started

Upgrade your automations with

Start your free trial

More on SURFboard and PagerDuty

About SURFboard

A trusted name in home connectivity, ARRIS Home Networking Products combine people-centered design, better connectivity and smart home integrations. Learn more about SURFboard products with integrated IFTTT. Currently, we recommend to use the SURFboard Central App for this service.

Connect SURFboard

More integrations with SURFboard

About PagerDuty

PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.

Check our support section if you experience any problems with this integration.

Connect PagerDuty

More integrations with PagerDuty