Turn lights red when receiving a negative Relatel Smiley
Other popular Relatel workflows and automations
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Turn lights green when receiving a positive Relatel Smiley
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Save Relatel Smiley responses to Google Sheets
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Alert someone by SMS that you are approaching
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Enable Relatel DND when you are busy in Google Calendar
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Disable Relatel DND mobile widget
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Backup your outgoing Relatel web messages to Google Sheets
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Send Relatel SMS when rain is coming
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Set Relatel caller ID when arriving at a location
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Create your own Relatel and Tecan Connect workflow
Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.
17 triggers, queries, and actions
Custom Message
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires actions when there is a new Custom messages like Info, Error, Warning and Comment from the selected Tecan Instrument
Estimated End Time Overshoot
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires actions when the estimated end time of a method running on the selected Tecan Instrument overshoots 20% of the initially estimated end time
Instrument State Change
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires actions when the selected Tecan Instrument's state changes to Idle, Running, Paused, Error, User Interaction Required, Software Not Running, Not Connected and Stopped
New Call
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new call is started.
New Chat
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new chat is started.
New Message
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new sms is sent.
New Smiley
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fire when a new smiley is rated.
New Voicemail
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fire when a new voicemail is received.
Run Completion Message
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires actions when a Run on the selected Tecan Instrument is completed
Contacts
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
A list of all company contacts
History of recent Instrument State Changes
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of recent actions when the selected Tecan Instrument's state changed to Idle, Running, Paused, Error, User Interaction Required, Software Not Running, Not Connected and Stopped.
Cloak Reception
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will change the outgoing number for calls.
Create Contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
create a new contact
Do not disturb
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will toggle the "Do not disturb" status.
Join group
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will join the employee to a group.
Leave group
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will remove the employee from a group.
Send Message
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send a text message
Cloak Reception
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will change the outgoing number for calls.
Contacts
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
A list of all company contacts
Create Contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
create a new contact
Custom Message
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires actions when there is a new Custom messages like Info, Error, Warning and Comment from the selected Tecan Instrument
Do not disturb
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will toggle the "Do not disturb" status.
Estimated End Time Overshoot
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires actions when the estimated end time of a method running on the selected Tecan Instrument overshoots 20% of the initially estimated end time
History of recent Instrument State Changes
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of recent actions when the selected Tecan Instrument's state changed to Idle, Running, Paused, Error, User Interaction Required, Software Not Running, Not Connected and Stopped.
Instrument State Change
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires actions when the selected Tecan Instrument's state changes to Idle, Running, Paused, Error, User Interaction Required, Software Not Running, Not Connected and Stopped
Join group
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will join the employee to a group.
Leave group
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will remove the employee from a group.
New Call
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new call is started.
New Chat
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new chat is started.
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If
Select a trigger the automation will use
Then
Select an action the automation will perform
You can add delays, queries, and more actions in the next step!
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More on Relatel and Tecan Connect
About Relatel
This service can trigger Applets when your customers contacts you by by phone or chat, by leaving a text message, a tNPS or a voicemail.
When an Applet runs you can make Relatel send a text message, change your presence status or calling groups for business number calls.
To connect to this service you must be a Relatel customer (Relatel is a business only telco in Denmark.)
This service can trigger Applets when your customers contacts you by by phone or chat, by leaving a text message, a tNPS or a voicemail. When an Applet runs you can make Relatel send a text message, change your presence status or calling groups for business number calls. To connect to this service you must be a Relatel customer (Relatel is a business only telco in Denmark.)
About Tecan Connect
A service which triggers actions when some of Tecan Instrument's property changes.
A service which triggers actions when some of Tecan Instrument's property changes.