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Button widget Button press. Notifications Send a notification from the IFTTT app. Intercom Look up contact.

Send Intercom contact to Notifications

Connect

How this automation works

Get an instant notification with an Intercom contact's name, email, role, and company. When you press the Button widget, the applet asks Intercom (using the email or Contact ID you enter) and sends the fetched profile to Notifications on your device. Great for support or sales teams who want quick mobile alerts when they pull up a customer's record via Intercom. Note: Install the IFTTT app on the device(s) where you want to receive notifications.

If
Button widget icon
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This trigger fires every time you press the button.
ShareURL Latitude Longitude LocationMapURL LocationMapImageURL OccurredAt
With
Intercom icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns profile details for an Intercom contact including name, email, role, and company.
ContactId ContactName ContactEmail ContactRole ContactPhone CompanyName TagsCsv CreatedAt LastSeenAt
Then
Notifications icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send a notification to your devices from the IFTTT app.
message high_priority

Services used in this Applet

Create your own workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

11 triggers, queries, and actions

Button press

Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This trigger fires every time you press the button.

Contact tagged

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a tag is added to a contact in your Intercom workspace.

New contact created

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new contact is created in your Intercom workspace.

New conversation started

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new conversation is started by a contact in your Intercom workspace.

Look up contact

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns profile details for an Intercom contact including name, email, role, and company.

Add tag to contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a tag to a contact in your Intercom workspace.

Create or update contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new contact or update an existing contact in your Intercom workspace, matching on email address.

Send a notification from the IFTTT app

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send a notification to your devices from the IFTTT app.

Send a rich notification from the IFTTT app

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send a rich notification to your devices from the IFTTT app. Rich notifications may include a title, image, and link that opens in a browser or installed app.

Send a rich notification to the IFTTT mobile widget

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send a rich notification to IFTTT mobile widget installed on your devices. Rich notifications may include a title, image, and link that opens in a browser or installed app.

Send outbound message

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an outbound message to a contact from your Intercom workspace.

Add tag to contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a tag to a contact in your Intercom workspace.

Button press

Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This trigger fires every time you press the button.

Contact tagged

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a tag is added to a contact in your Intercom workspace.

Create or update contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new contact or update an existing contact in your Intercom workspace, matching on email address.

Look up contact

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns profile details for an Intercom contact including name, email, role, and company.

New contact created

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new contact is created in your Intercom workspace.

New conversation started

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new conversation is started by a contact in your Intercom workspace.

Send a notification from the IFTTT app

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send a notification to your devices from the IFTTT app.

Send a rich notification from the IFTTT app

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send a rich notification to your devices from the IFTTT app. Rich notifications may include a title, image, and link that opens in a browser or installed app.

Send a rich notification to the IFTTT mobile widget

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send a rich notification to IFTTT mobile widget installed on your devices. Rich notifications may include a title, image, and link that opens in a browser or installed app.

Send outbound message

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an outbound message to a contact from your Intercom workspace.

Build an automation in seconds!

You can add delays, queries, and more actions in the next step!

More on these services

About Notifications

Notifications work seamlessly on any Android or iOS device with the IFTTT app installed. Get the information you want, when you want it.

Explore Notifications

More integrations with Notifications

About Button widget

Make buttons and control other services with a single tap. This service creates widgets that you can use from the home screen of your Android or iOS device.

Explore Button widget

More integrations with Button widget

About Intercom

Intercom is a customer communications platform combining live chat, AI-powered support, ticketing, and outbound messaging. Connect Intercom to IFTTT to route new conversations and contacts to your CRM, Slack, or spreadsheets, and to send outbound messages programmatically from upstream triggers.

Explore Intercom

More integrations with Intercom

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