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Relatel
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ThermoSmart
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Other popular Relatel workflows and automations
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Turn lights red when receiving a negative Relatel Smiley
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Useful Relatel and ThermoSmart integrations
Triggers (If this)
Temperature rises above
This Trigger fires every time the temperature rises above a threshold you specify.
New Smiley
This trigger fire when a new smiley is rated.
Temperature drops below
This Trigger fires every time the temperature drops below a threshold you specify.
New Call
This trigger fires when a new call is started.
ThermoSmart gets paused
This Trigger fires every time the ThermoSmart is paused.
New Chat
This trigger fires when a new chat is started.
ThermoSmart gets unpaused
This Trigger fires every time the ThermoSmart gets unpaused.
New Voicemail
This trigger fire when a new voicemail is received.
ThermoSmart changes program
This Trigger fires every time the ThermoSmart changes a scheduled program.
New Message
This trigger fires when a new sms is sent.
Queries (With)
History of temperature rises above threshold
This query returns a list of when the temperature rises above a threshold you specify. Note: this query will only return future events after this Applet is created.
Contacts
A list of all company contacts
Actions (Then that)
Cloak Reception
This action will change the outgoing number for calls.
Set temperature
This Action will set your ThermoSmart to the temperature you specify.
Do not disturb
This action will toggle the "Do not disturb" status.
Pause
This Action will pause your ThermoSmart.
Join group
This action will join the employee to a group.
Unpause
This Action will unpause your ThermoSmart, i.e. set it to either a scheduled program or an exception if there is one for the current time.
Leave group
This action will remove the employee from a group.
Send Message
This action will send a text message
Create Contact
create a new contact
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