If a webhook is triggered, get a mobile notification
How this automation works
Automate call logging by sending web requests whenever a Relatel call ends. This Applet triggers each time a new call in Relatel reaches the ended state and then performs a web request via Webhooks. Perfect for syncing call details with external systems such as CRMs, spreadsheets, or analytics dashboards. Note: This requires a reachable webhook endpoint (URL).
If
Trigger ingredients
TalkDuration
Status
FromNumber
WaitingTime
ToNumber
Duration
Direction
CreatedAt
Then
Action fields
url
method
content_type
additional_headers
body
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Create your own Webhooks and Relatel workflow
Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.
18 triggers, queries, and actions
New Call
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new call is started.
New Chat
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new chat is started.
New Message
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new sms is sent.
New Smiley
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fire when a new smiley is rated.
New Voicemail
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fire when a new voicemail is received.
Receive a web request
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This trigger fires every time the Maker service receives a web request to notify it of an event. For information on triggering events, go to your Maker service settings and then the listed URL (web) or tap your username (mobile)
Receive a web request with a JSON payload
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This trigger fires every time the Maker service receives a web request to notify it of an event. For information on triggering events, go to your Maker service settings and then the listed URL (web) or tap your username (mobile)
Contacts
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
A list of all company contacts
History of web requests received
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of times when the Maker service received a web request to notify it of an event. For information on querying events, go to your Maker service settings and then the listed URL (web) or tap your username (mobile)
Make a web request
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the status code from a request made to the provided URL. If the response body is in the correct format it will also return the body’s extracted values. Please see the documentation link on the Webhooks service page.
Make a web request with JSON response
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the JSON response body. You can use filter code to parse it. Please see the documentation link on the Webhooks service page.
Cloak Reception
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will change the outgoing number for calls.
Create Contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
create a new contact
Do not disturb
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will toggle the "Do not disturb" status.
Join group
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will join the employee to a group.
Leave group
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will remove the employee from a group.
Make a web request
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will make a web request to a publicly accessible URL. NOTE: Requests may be rate limited.
Send Message
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send a text message
Cloak Reception
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will change the outgoing number for calls.
Contacts
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
A list of all company contacts
Create Contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
create a new contact
Do not disturb
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will toggle the "Do not disturb" status.
History of web requests received
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of times when the Maker service received a web request to notify it of an event. For information on querying events, go to your Maker service settings and then the listed URL (web) or tap your username (mobile)
Join group
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will join the employee to a group.
Leave group
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will remove the employee from a group.
Make a web request
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the status code from a request made to the provided URL. If the response body is in the correct format it will also return the body’s extracted values. Please see the documentation link on the Webhooks service page.
Make a web request
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will make a web request to a publicly accessible URL. NOTE: Requests may be rate limited.
Make a web request with JSON response
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the JSON response body. You can use filter code to parse it. Please see the documentation link on the Webhooks service page.
New Call
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new call is started.
New Chat
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new chat is started.
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If
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Then
Select an action the automation will perform
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More on Webhooks and Relatel
About Webhooks
Learn to use webhooks and integrate other services on IFTTT with your DIY projects. You can create Applets that work with any device or app that can make or receive a web request. If you'd like to build your own service and Applets, check out the IFTTT Developer Dashboard. Connect a webhook to any of the 750+ apps and services on IFTTT.
Learn to use webhooks and integrate other services on IFTTT with your DIY projects. You can create Applets that work with any device or app that can make or receive a web request. If you'd like to build your own service and Applets, check out the IFTTT Developer Dashboard. Connect a webhook to any of the 750+ apps and services on IFTTT.
About Relatel
This service can trigger Applets when your customers contacts you by by phone or chat, by leaving a text message, a tNPS or a voicemail.
When an Applet runs you can make Relatel send a text message, change your presence status or calling groups for business number calls.
To connect to this service you must be a Relatel customer (Relatel is a business only telco in Denmark.)
This service can trigger Applets when your customers contacts you by by phone or chat, by leaving a text message, a tNPS or a voicemail. When an Applet runs you can make Relatel send a text message, change your presence status or calling groups for business number calls. To connect to this service you must be a Relatel customer (Relatel is a business only telco in Denmark.)