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Google Business Profile New review. Google Chat Post to a space.

Post new Google Business reviews to Google Chat

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How this automation works

Stay informed by automatically posting new Google Business Profile reviews to a Google Chat space. This Applet runs when a customer leaves a new review on your Google Business Profile and sends the details directly to Google Chat. Ideal for teams that want to monitor and respond to feedback quickly and collaboratively. Customize the message to fit your tone.

If
Google Business Profile icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when there is a new review for your business.
ReviewerName ReviewId Comment StarRating LocationName CreateTime
Then
Google Chat icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will post a message to the space you choose in Google Chat.
space message

Services used in this Applet

Create your own Google Business Profile and Google Chat workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

13 triggers, queries, and actions

New member in space

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires whenever a new member is added to the specified space.

New message in space

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires whenever there is a new message in the specified space.

New review

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when there is a new review for your business.

New space added

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires whenever a new space is added to a Google Workspace.

Add member to a space

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a member to a space using their email address. Note: This action will only work if you have the permissions to modify the space members and settings. Also, the member should be a Google Workspace member.

Create a private space

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a private space in Google Chat.

Create event post

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new event post.

Create offer post

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new offer post.

Create reply

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a reply to a review.

Create standard post

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new standard post.

Post to a space

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will post a message to the space you choose in Google Chat.

Update space description

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the description of the space you select.

Update space guidelines

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the guidelines of the space you select.

Add member to a space

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a member to a space using their email address. Note: This action will only work if you have the permissions to modify the space members and settings. Also, the member should be a Google Workspace member.

Create a private space

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a private space in Google Chat.

Create event post

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new event post.

Create offer post

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new offer post.

Create reply

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a reply to a review.

Create standard post

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new standard post.

New member in space

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires whenever a new member is added to the specified space.

New message in space

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires whenever there is a new message in the specified space.

New review

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when there is a new review for your business.

New space added

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires whenever a new space is added to a Google Workspace.

Post to a space

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will post a message to the space you choose in Google Chat.

Update space description

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the description of the space you select.

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You can add delays, queries, and more actions in the next step!

More on Google Business Profile and Google Chat

About Google Business Profile

Turn people who find you on Google Search and Maps into new customers with a free Business Profile for your storefront or service area.

Explore Google Business Profile

More integrations with Google Business Profile

About Google Chat

Google Chat is an intelligent and secure communication and collaboration tool, built for teams. From ad-hoc messaging to topic-based workstream collaboration, Chat makes it easy to get work done where the conversation is happening.

Explore Google Chat

More integrations with Google Chat

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