Add new Zoho emails to Akiflow as tasks
How this automation works
Automatically create a new incident in PagerDuty whenever a new email arrives in your Zoho Mail inbox. This Applet runs each time a new message is received, instantly creating a corresponding PagerDuty incident with key details. It's perfect for support or operations teams that need quick escalation from email alerts to incident response workflows. Customize the message to fit your tone.
If
Trigger ingredients
Subject
MailContent
Summary
CcAddress
Priority
FromAddress
HasAttachment
FolderId
ToAddress
MessageId
ReceivedAt
Then
Action fields
service
title
details
incident_key
urgency
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Create your own PagerDuty and Zoho Mail workflow
Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.
10 triggers, queries, and actions
New incident assigned to me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.
New Mail Received
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires on the reception of a new mail
New mail received with criteria
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when you receive mail that satisfies the trigger fields
New oncall shift starts for me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.
List incidents
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.
Create a new incident
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.
Save a draft
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will save a draft
Send an Email
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an email in ZohoMail
Send an email to yourself
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an email to yourself
Update incident status
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.
Create a new incident
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.
List incidents
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.
New incident assigned to me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.
New Mail Received
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires on the reception of a new mail
New mail received with criteria
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when you receive mail that satisfies the trigger fields
New oncall shift starts for me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.
Save a draft
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will save a draft
Send an Email
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an email in ZohoMail
Send an email to yourself
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an email to yourself
Update incident status
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.
Build an automation in seconds!
If
Select a trigger the automation will use
Then
Select an action the automation will perform
You can add delays, queries, and more actions in the next step!
More on PagerDuty and Zoho Mail
About PagerDuty
PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations.
PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.
Check our support section if you experience any problems with this integration.
PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.
Check our support section if you experience any problems with this integration.
About Zoho Mail
Zoho Mail is a secure and ad-free custom domain business email solution that helps teams ace business communication and everyday collaboration.
Zoho Mail is a secure and ad-free custom domain business email solution that helps teams ace business communication and everyday collaboration.