Start Google Maps navigation after a call ends
How this automation works
Automate incident management by creating a PagerDuty incident whenever an incoming phone call ends on your Android device. The Applet runs each time you answer and then finish a call, sending details to PagerDuty for quick response or follow‑up. Ideal for on‑call engineers or support teams who need seamless logging of customer or partner calls.
If
Trigger ingredients
ContactName
OccurredAt
FromNumber
CallLength
DeviceName
Then
Action fields
service
title
details
incident_key
urgency
Services used in this Applet
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Create your own Android Phone Call and PagerDuty workflow
Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.
11 triggers, queries, and actions
Any incoming phone call ends
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you answer a phone call on your Android device.
Any incoming phone call missed
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you miss a phone call on your Android device.
Any outgoing phone call ends
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you place a phone call on your Android device.
Incoming phone call from a specific number ends
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you answer a phone call on your Android device from a number you specify.
Incoming phone call from a specific number missed
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you miss a phone call on your Android device from a number you specify.
New incident assigned to me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.
New oncall shift starts for me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.
Outgoing phone call to a specific number ends
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you place a phone call on your Android device to a number you specify.
List incidents
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.
Create a new incident
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.
Update incident status
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.
Any incoming phone call ends
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you answer a phone call on your Android device.
Any incoming phone call missed
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you miss a phone call on your Android device.
Any outgoing phone call ends
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you place a phone call on your Android device.
Create a new incident
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.
Incoming phone call from a specific number ends
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you answer a phone call on your Android device from a number you specify.
Incoming phone call from a specific number missed
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you miss a phone call on your Android device from a number you specify.
List incidents
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.
New incident assigned to me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.
New oncall shift starts for me
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.
Outgoing phone call to a specific number ends
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
This Trigger fires every time you place a phone call on your Android device to a number you specify.
Update incident status
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.
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If
Select a trigger the automation will use
Then
Select an action the automation will perform
You can add delays, queries, and more actions in the next step!
More on Android Phone Call and PagerDuty
About Android Phone Call
A native Android service that provides triggers and actions built around calls placed to and from your phone. This service requires the IFTTT app for Android.
A native Android service that provides triggers and actions built around calls placed to and from your phone. This service requires the IFTTT app for Android.
About PagerDuty
PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations.
PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.
Check our support section if you experience any problems with this integration.
PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.
Check our support section if you experience any problems with this integration.