Post emailed messages to Slack channel
How this automation works
Notify your team in Slack when a new HubSpot support ticket is created. This Applet runs whenever HubSpot creates a new ticket and posts the ticket details to the Slack channel you choose. It's ideal for support teams who need immediate visibility into incoming HubSpot tickets so they can triage and respond faster. Note: Customize the message to fit your tone.
If
Trigger ingredients
TicketId
Subject
Content
Priority
PipelineName
StageName
OwnerName
ContactName
ContactEmail
TicketUrl
CreatedAt
Then
Action fields
channel
message
title
title_url
image_url
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Create your own Slack and HubSpot workflow
Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.
18 triggers, queries, and actions
Contact property changed
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a specific property changes on any contact in your HubSpot CRM.
Deal stage changed
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a deal moves to a new stage in your HubSpot pipeline.
New contact created
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new contact is created in your HubSpot CRM.
New deal created
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new deal is created in your HubSpot CRM.
New form submission
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a HubSpot form is submitted.
New ticket created
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new support ticket is created in your HubSpot Service Hub.
Get company details
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot company, including name, domain, industry, and associated deals.
Get deal details
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot deal, including amount, stage, owner, and associated contacts and companies.
Get pipeline stages
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the stages of a HubSpot deal pipeline, in order.
List recent deals
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the most recent deals in your HubSpot CRM, optionally filtered by pipeline and stage.
Look up contact
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot contact, including email, properties, lifecycle stage, and owner.
Add contact to static list
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a contact to a HubSpot static list.
Add note to contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a note (engagement) to a contact in your HubSpot CRM.
Create deal
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new deal in your HubSpot CRM.
Create or update contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create or update a contact in your HubSpot CRM by email.
Create ticket
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new support ticket in your HubSpot Service Hub.
Post to channel
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will post a message to the channel you choose in Slack.
Update deal stage
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will move a deal to a different stage in your HubSpot pipeline.
Add contact to static list
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a contact to a HubSpot static list.
Add note to contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a note (engagement) to a contact in your HubSpot CRM.
Contact property changed
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a specific property changes on any contact in your HubSpot CRM.
Create deal
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new deal in your HubSpot CRM.
Create or update contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create or update a contact in your HubSpot CRM by email.
Create ticket
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new support ticket in your HubSpot Service Hub.
Deal stage changed
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a deal moves to a new stage in your HubSpot pipeline.
Get company details
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot company, including name, domain, industry, and associated deals.
Get deal details
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot deal, including amount, stage, owner, and associated contacts and companies.
Get pipeline stages
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the stages of a HubSpot deal pipeline, in order.
List recent deals
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the most recent deals in your HubSpot CRM, optionally filtered by pipeline and stage.
Look up contact
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot contact, including email, properties, lifecycle stage, and owner.
Build an automation in seconds!
If
Select a trigger the automation will use
Then
Select an action the automation will perform
You can add delays, queries, and more actions in the next step!
More on Slack and HubSpot
About Slack
Slack brings all your team communication into one place. Turn on Applets to bring important information into channels, quickly share photos, automate reminders, and much more.
Slack brings all your team communication into one place. Turn on Applets to bring important information into channels, quickly share photos, automate reminders, and much more.
About HubSpot
HubSpot is a CRM and marketing platform for SMB-to-mid-market companies. Connect HubSpot to be notified on new contacts, deals, tickets, form submissions, and property/stage changes. Look up contacts, deals, companies, and pipelines. Create or update contacts/deals/tickets, add notes, manage list membership, and move deals through stages from your Applets.
HubSpot is a CRM and marketing platform for SMB-to-mid-market companies. Connect HubSpot to be notified on new contacts, deals, tickets, form submissions, and property/stage changes. Look up contacts, deals, companies, and pipelines. Create or update contacts/deals/tickets, add notes, manage list membership, and move deals through stages from your Applets.