HubSpot
Post new HubSpot tickets to Slack channel
by
This trigger fires when a new support ticket is created in your HubSpot Service Hub.
Developer info
- API endpoint slug
- hubspot.new_ticket
Trigger fields
Pipeline Dropdown list
- Label
- Ticket pipeline
- Helper text
- Optional. Limit to tickets in a specific pipeline.
- Slug
- pipeline_id
- Required
- true
- Can have default value
- false
Priority Dropdown list
- Label
- Priority
- Helper text
- Optional. Filter by ticket priority.
- Slug
- priority
- Required
- true
- Can have default value
- true
Ingredients
Ticket
- Slug
- ticket_id
- Filter
- Hubspot.newTicket.TicketId
- Type
- String
- Example
- 5001
Subject
- Slug
- subject
- Filter
- Hubspot.newTicket.Subject
- Type
- String
- Example
- Login issue
Content
- Slug
- content
- Filter
- Hubspot.newTicket.Content
- Type
- String
- Example
- I can't log in to my account.
Priority
- Slug
- priority
- Filter
- Hubspot.newTicket.Priority
- Type
- String
- Example
- HIGH
Pipeline name
- Slug
- pipeline_name
- Filter
- Hubspot.newTicket.PipelineName
- Type
- String
- Example
- Support Pipeline
Stage name
- Slug
- stage_name
- Filter
- Hubspot.newTicket.StageName
- Type
- String
- Example
- New
Owner name
- Slug
- owner_name
- Filter
- Hubspot.newTicket.OwnerName
- Type
- String
- Example
- Sam Smith
Contact name
- Slug
- contact_name
- Filter
- Hubspot.newTicket.ContactName
- Type
- String
- Example
- Jane Doe
Contact email
- Slug
- contact_email
- Filter
- Hubspot.newTicket.ContactEmail
- Type
- String
- Example
- jane@example.com
Ticket url
- Slug
- ticket_url
- Filter
- Hubspot.newTicket.TicketUrl
- Type
- Web URL
- Example
- https://app.hubspot.com/contacts/12345/ticket/5001
Created at
- Slug
- created_at
- Filter
- Hubspot.newTicket.CreatedAt
- Type
- Date with time (ISO8601)
- Example
- 2020-07-08T04:17:06+05:00
