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HubSpot New ticket created. Asana Create task.

Create Asana task for new HubSpot tickets

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How this automation works

Create an Asana task to track new HubSpot support tickets. The Applet runs whenever a new ticket is created in HubSpot Service Hub and automatically creates a task in Asana populated with the ticket subject, content, and a link back to the ticket. It's useful for support and operations teams who want HubSpot tickets tracked, assigned, and followed up on in Asana.

If
HubSpot icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new support ticket is created in your HubSpot Service Hub.
TicketId Subject Content Priority PipelineName StageName OwnerName ContactName ContactEmail TicketUrl CreatedAt
Then
Asana icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will create a new task for the specified project.
which_workspace project_name task_name notes due_on assignee tag_name attach_a_file

Services used in this Applet

Create your own Asana and HubSpot workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

28 triggers, queries, and actions

Contact property changed

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a specific property changes on any contact in your HubSpot CRM.

Deal stage changed

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a deal moves to a new stage in your HubSpot pipeline.

New contact created

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new contact is created in your HubSpot CRM.

New deal created

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new deal is created in your HubSpot CRM.

New form submission

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a HubSpot form is submitted.

New project

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time there is a new project added in a workspace.

New task assigned to you in a project

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time there is a new task assigned to you in the specified project on Asana.

New task completed in a project

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time there is a new completed task in a project.

New task in a project

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time there is a new task in the project you specify.

New ticket created

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new support ticket is created in your HubSpot Service Hub.

Tag added to task

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time a tag is added to a task in a project.

Get company details

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot company, including name, domain, industry, and associated deals.

Get deal details

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot deal, including amount, stage, owner, and associated contacts and companies.

Get pipeline stages

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the stages of a HubSpot deal pipeline, in order.

History of project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new project added in a workspace.

History of task assigned to you in a project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new task assigned to you in the specified project on Asana.

History of task completed in a project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new completed task in a project.

History of task in a project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new task in the project you specified.

List recent deals

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the most recent deals in your HubSpot CRM, optionally filtered by pipeline and stage.

Look up contact

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot contact, including email, properties, lifecycle stage, and owner.

Add contact to static list

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a contact to a HubSpot static list.

Add note to contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a note (engagement) to a contact in your HubSpot CRM.

Create deal

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new deal in your HubSpot CRM.

Create or update contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create or update a contact in your HubSpot CRM by email.

Create project

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will create a new project in the specified workspace.

Create task

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will create a new task for the specified project.

Create ticket

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new support ticket in your HubSpot Service Hub.

Update deal stage

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will move a deal to a different stage in your HubSpot pipeline.

Add contact to static list

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a contact to a HubSpot static list.

Add note to contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a note (engagement) to a contact in your HubSpot CRM.

Contact property changed

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a specific property changes on any contact in your HubSpot CRM.

Create deal

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new deal in your HubSpot CRM.

Create or update contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create or update a contact in your HubSpot CRM by email.

Create project

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will create a new project in the specified workspace.

Create task

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will create a new task for the specified project.

Create ticket

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new support ticket in your HubSpot Service Hub.

Deal stage changed

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a deal moves to a new stage in your HubSpot pipeline.

Get company details

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot company, including name, domain, industry, and associated deals.

Get deal details

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns details for a HubSpot deal, including amount, stage, owner, and associated contacts and companies.

Get pipeline stages

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the stages of a HubSpot deal pipeline, in order.

Build an automation in seconds!

You can add delays, queries, and more actions in the next step!

More on Asana and HubSpot

About Asana

Asana is the easiest way for teams to track their work. From tasks and projects to conversations and dashboards, Asana enables teams to move work from start to finish — and get great results.

Explore Asana

More integrations with Asana

About HubSpot

HubSpot is a CRM and marketing platform for SMB-to-mid-market companies. Connect HubSpot to be notified on new contacts, deals, tickets, form submissions, and property/stage changes. Look up contacts, deals, companies, and pipelines. Create or update contacts/deals/tickets, add notes, manage list membership, and move deals through stages from your Applets.

Explore HubSpot

More integrations with HubSpot

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