Add new iOS Contacts to Google Sheets automatically
How this automation works
Create or update Intercom contacts from new Google Sheets rows. This Applet runs whenever a new row is added to the specified Google Sheets spreadsheet and uses the row data to create or update a contact in Intercom by matching on email. It's ideal for sales and support teams who track leads in Google Sheets and want Intercom to stay synced without manual entry.
If
Trigger ingredients
Filename
Path
SpreadsheetUrl
CreatedAt
RowIndex
ColumnA
ColumnB
ColumnC
ColumnD
ColumnE
ColumnF
ColumnG
ColumnH
ColumnI
ColumnJ
ColumnK
ColumnL
ColumnM
ColumnN
ColumnO
ColumnP
ColumnQ
ColumnR
ColumnS
ColumnT
ColumnU
ColumnV
ColumnW
ColumnX
ColumnY
ColumnZ
Then
Action fields
email
name
phone
role
Services used in this Applet
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Create your own Google Sheets and Intercom workflow
Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.
24 triggers, queries, and actions
Cell updated in spreadsheet
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a particular cell is updated within the spreadsheet you specify.
Contact tagged
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a tag is added to a contact in your Intercom workspace.
New contact created
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new contact is created in your Intercom workspace.
New conversation started
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new conversation is started by a contact in your Intercom workspace.
New row added to spreadsheet
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new row is added to a spreadsheet you specify.
New spreadsheet added to folder
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new spreadsheet is added to a Google Drive folder you specify. Note: only works for spreadsheets created after the Applet turned on.
New worksheet in spreadsheet
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new worksheet is added to a spreadsheet you specify.
Current value of a cell
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the current value of a single cell in your spreadsheet.
Current values of a row
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the current values in a given row. Values from columns A-Z are available as ingredients.
History of rows added to spreadsheet
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new row is added to a spreadsheet you specify.
History of spreadsheets added to folder
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new spreadsheet is added to a Google Drive folder you specify. Note: only works for spreadsheets created after the Applet turned on.
History of when Cell was updated in spreadsheet
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a particular cell was updated within the spreadsheet you specify.
History of worksheets in spreadsheet
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new worksheet is added to a spreadsheet you specify.
Look up contact
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns profile details for an Intercom contact including name, email, role, and company.
Add multiple rows to spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add up to 5 rows to the bottom of the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created after 2000 rows.
Add row to spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a single row to the bottom of the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created after 2000 rows.
Add row to top of spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will insert a single row directly below the header row (row 1) of the first worksheet of a spreadsheet you specify, pushing existing data down.
Add tag to contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a tag to a contact in your Intercom workspace.
Create or update contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new contact or update an existing contact in your Intercom workspace, matching on email address.
Create spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new blank spreadsheet in a Google Drive folder you specify. If a spreadsheet with the same name already exists, no new file is created.
Send outbound message
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an outbound message to a contact from your Intercom workspace.
Update cell in spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update a single cell in the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created if the file doesn't exist.
Update multiple rows in spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will overwrite values in up to 5 consecutive rows starting at the row you specify in the first worksheet of a spreadsheet.
Update row in spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will overwrite all values in a specific row of the first worksheet of a spreadsheet you specify.
Add multiple rows to spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add up to 5 rows to the bottom of the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created after 2000 rows.
Add row to spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a single row to the bottom of the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created after 2000 rows.
Add row to top of spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will insert a single row directly below the header row (row 1) of the first worksheet of a spreadsheet you specify, pushing existing data down.
Add tag to contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a tag to a contact in your Intercom workspace.
Cell updated in spreadsheet
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a particular cell is updated within the spreadsheet you specify.
Contact tagged
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a tag is added to a contact in your Intercom workspace.
Create or update contact
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new contact or update an existing contact in your Intercom workspace, matching on email address.
Create spreadsheet
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new blank spreadsheet in a Google Drive folder you specify. If a spreadsheet with the same name already exists, no new file is created.
Current value of a cell
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the current value of a single cell in your spreadsheet.
Current values of a row
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the current values in a given row. Values from columns A-Z are available as ingredients.
History of rows added to spreadsheet
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new row is added to a spreadsheet you specify.
History of spreadsheets added to folder
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new spreadsheet is added to a Google Drive folder you specify. Note: only works for spreadsheets created after the Applet turned on.
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If
Select a trigger the automation will use
Then
Select an action the automation will perform
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More on Google Sheets and Intercom
About Google Sheets
Google Sheets lets you create and edit spreadsheets stored on your Google Drive. Turn on Applets to monitor specific cells in your spreadsheets as well create news docs, rows, and cell updates.
Google Sheets lets you create and edit spreadsheets stored on your Google Drive. Turn on Applets to monitor specific cells in your spreadsheets as well create news docs, rows, and cell updates.
About Intercom
Intercom is a customer communications platform combining live chat, AI-powered support, ticketing, and outbound messaging. Connect Intercom to IFTTT to route new conversations and contacts to your CRM, Slack, or spreadsheets, and to send outbound messages programmatically from upstream triggers.
Intercom is a customer communications platform combining live chat, AI-powered support, ticketing, and outbound messaging. Connect Intercom to IFTTT to route new conversations and contacts to your CRM, Slack, or spreadsheets, and to send outbound messages programmatically from upstream triggers.