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Email Send IFTTT any email. PagerDuty Create a new incident.

Create a PagerDuty incident from sent email

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How this automation works

Automatically create a new incident in PagerDuty when you send an email to trigger@applet.ifttt.com. This runs each time an email is sent through the IFTTT email trigger, capturing the subject and body content as inputs for the incident. Great for on-call engineers who want to open incidents quickly by sending a simple email. Customize the message to fit your tone.

If
Email icon
Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
Send IFTTT any email at trigger@applet.ifttt.com and this Trigger fires. You can optionally add a single file attachment and IFTTT will create a public URL to the file as an Ingredient. This trigger will reject emails with attachments over 30MB.
AttachmentTemporaryUrl From Body BodyHTML Subject AttachmentUrl ReceivedAt
Then
PagerDuty icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.
service title details incident_key urgency

Services used in this Applet

Create your own Email and PagerDuty workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

8 triggers, queries, and actions

New incident assigned to me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.

New oncall shift starts for me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.

Send IFTTT an email tagged

Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
Send IFTTT an email at trigger@applet.ifttt.com with a hashtag in the subject (e.g. #IFTTT) and this Trigger fires. You can optionally add a single file attachment (up to 30MB) and IFTTT will create a public URL to the file as an Ingredient.

Send IFTTT any email

Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
Send IFTTT any email at trigger@applet.ifttt.com and this Trigger fires. You can optionally add a single file attachment and IFTTT will create a public URL to the file as an Ingredient. This trigger will reject emails with attachments over 30MB.

List incidents

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.

Create a new incident

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.

Send me an email

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will send you an HTML based email. Images and links are supported.

Update incident status

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.

Create a new incident

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new incident in PagerDuty.

List incidents

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
Returns a list of incidents.

New incident assigned to me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new incident gets assigned to the current user.

New oncall shift starts for me

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
Fires when a new oncall shift starts for the current user.

Send IFTTT an email tagged

Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
Send IFTTT an email at trigger@applet.ifttt.com with a hashtag in the subject (e.g. #IFTTT) and this Trigger fires. You can optionally add a single file attachment (up to 30MB) and IFTTT will create a public URL to the file as an Ingredient.

Send IFTTT any email

Realtime trigger
Realtime Applets run after the trigger service notifies IFTTT of a new trigger event. Since IFTTT is notified proactively of new trigger events, realtime Applets normally run within a few seconds of a trigger event occurring.
Send IFTTT any email at trigger@applet.ifttt.com and this Trigger fires. You can optionally add a single file attachment and IFTTT will create a public URL to the file as an Ingredient. This trigger will reject emails with attachments over 30MB.

Send me an email

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will send you an HTML based email. Images and links are supported.

Update incident status

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update the status of an incident.

Build an automation in seconds!

You can add delays, queries, and more actions in the next step!

More on Email and PagerDuty

About Email

Send and receive important information when you need it, automatically, with this service. The "send me an email" action has a daily limit of 750 messages per day, at which point Applets will be paused until the limit resets at 12:00 AM GMT.

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About PagerDuty

PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by the full-service ownership model.

Check our support section if you experience any problems with this integration.

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