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Typeform New response in a form. Google Sheets Add row to spreadsheet. Intercom Look up contact.

Append Intercom contacts to Google Sheets from Typeform

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How this automation works

Log respondent profiles to Google Sheets for audit and tracking. When a new Typeform response is submitted, the Applet looks up that respondent in Intercom using the Email or Contact ID you configure, then appends the returned Intercom profile as a new row in the Google Sheets spreadsheet you choose. Useful for support and lead tracking: it records contact name, email, company and submission time in Google Sheets.

If
Typeform icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires every time a form receives a new response.
FormTitle ResponseId LandedAt SubmittedAt Answers
With
Intercom icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns profile details for an Intercom contact including name, email, role, and company.
ContactId ContactName ContactEmail ContactRole ContactPhone CompanyName TagsCsv CreatedAt LastSeenAt
Then
Google Sheets icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a single row to the bottom of the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created after 2000 rows.
filename formatted_row path

Services used in this Applet

Create your own workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

28 triggers, queries, and actions

Cell updated in spreadsheet

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a particular cell is updated within the spreadsheet you specify.

Contact tagged

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a tag is added to a contact in your Intercom workspace.

New contact created

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new contact is created in your Intercom workspace.

New conversation started

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new conversation is started by a contact in your Intercom workspace.

New form is created

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires every time a new form is created

New response in a form

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires every time a form receives a new response.

New row added to spreadsheet

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new row is added to a spreadsheet you specify.

New spreadsheet added to folder

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new spreadsheet is added to a Google Drive folder you specify. Note: only works for spreadsheets created after the Applet turned on.

New worksheet in spreadsheet

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new worksheet is added to a spreadsheet you specify.

Current value of a cell

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the current value of a single cell in your spreadsheet.

Current values of a row

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the current values in a given row. Values from columns A-Z are available as ingredients.

History of rows added to spreadsheet

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new row is added to a spreadsheet you specify.

History of spreadsheets added to folder

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new spreadsheet is added to a Google Drive folder you specify. Note: only works for spreadsheets created after the Applet turned on.

History of when Cell was updated in spreadsheet

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a particular cell was updated within the spreadsheet you specify.

History of worksheets in spreadsheet

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new worksheet is added to a spreadsheet you specify.

List forms

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns all your forms or forms that match a search term

Look up contact

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns profile details for an Intercom contact including name, email, role, and company.

Lookup responses

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns responses from a specific form. It's possible to filter responses using the search field.

Add multiple rows to spreadsheet

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add up to 5 rows to the bottom of the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created after 2000 rows.

Add row to spreadsheet

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a single row to the bottom of the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created after 2000 rows.

Add row to top of spreadsheet

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will insert a single row directly below the header row (row 1) of the first worksheet of a spreadsheet you specify, pushing existing data down.

Add tag to contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a tag to a contact in your Intercom workspace.

Create or update contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new contact or update an existing contact in your Intercom workspace, matching on email address.

Create spreadsheet

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new blank spreadsheet in a Google Drive folder you specify. If a spreadsheet with the same name already exists, no new file is created.

Send outbound message

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an outbound message to a contact from your Intercom workspace.

Update cell in spreadsheet

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will update a single cell in the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created if the file doesn't exist.

Update multiple rows in spreadsheet

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will overwrite values in up to 5 consecutive rows starting at the row you specify in the first worksheet of a spreadsheet.

Update row in spreadsheet

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will overwrite all values in a specific row of the first worksheet of a spreadsheet you specify.

Add multiple rows to spreadsheet

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add up to 5 rows to the bottom of the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created after 2000 rows.

Add row to spreadsheet

Pro icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a single row to the bottom of the first worksheet of a spreadsheet you specify. Note: a new spreadsheet is created after 2000 rows.

Add row to top of spreadsheet

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will insert a single row directly below the header row (row 1) of the first worksheet of a spreadsheet you specify, pushing existing data down.

Add tag to contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a tag to a contact in your Intercom workspace.

Cell updated in spreadsheet

Pro icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a particular cell is updated within the spreadsheet you specify.

Contact tagged

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a tag is added to a contact in your Intercom workspace.

Create or update contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new contact or update an existing contact in your Intercom workspace, matching on email address.

Create spreadsheet

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new blank spreadsheet in a Google Drive folder you specify. If a spreadsheet with the same name already exists, no new file is created.

Current value of a cell

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the current value of a single cell in your spreadsheet.

Current values of a row

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns the current values in a given row. Values from columns A-Z are available as ingredients.

History of rows added to spreadsheet

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new row is added to a spreadsheet you specify.

History of spreadsheets added to folder

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of when a new spreadsheet is added to a Google Drive folder you specify. Note: only works for spreadsheets created after the Applet turned on.

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About Typeform

Create meaningful connections with people-friendly forms and surveys. Typeform Applets help you launch, track, and organize your forms.

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About Google Sheets

Google Sheets lets you create and edit spreadsheets stored on your Google Drive. Turn on Applets to monitor specific cells in your spreadsheets as well create news docs, rows, and cell updates.

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More integrations with Google Sheets

About Intercom

Intercom is a customer communications platform combining live chat, AI-powered support, ticketing, and outbound messaging. Connect Intercom to IFTTT to route new conversations and contacts to your CRM, Slack, or spreadsheets, and to send outbound messages programmatically from upstream triggers.

Explore Intercom

More integrations with Intercom

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