Post escalated Salesforce cases to a Slack channel

5
Connect

When a case is escalated in Salesforce, post case notes to Slack channel.

If

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Advanced: Custom Salesforce Trigger [package required]

Any new record in your "IFTTT Event" SObject can cause this Trigger to fire. You can use the Salesforce UI (web or mobile), Apex Triggers, Process Builder, etc to insert new records thus causing this IFTTT Trigger to fire. Note: You or your Salesforce adm

Then

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Post to channel

This Action will post a message to the channel you choose in Slack.

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ID WEtSB7DC

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