Close menu
Explore Plans
Mobile menu Close menu
Back

Asana to Intercom integrations

When you're assigned a task in Asana, IFTTT sends a message to a contact in Intercom. Keep your customer conversations in sync with your team's work without jumping between apps.
Get started todayGet started today

Automate Asana and Intercom from your AI assistant

Ask Claude to create Asana projects and tasks for you, right from your AI assistant, with IFTTT MCP.

Set up IFTTT MCP

Create your own Asana and Intercom workflow

Create custom workflows effortlessly by selecting triggers, queries, and actions. With IFTTT, it's simple: “If this” trigger happens, “then that” action follows. Streamline tasks and save time with automated workflows that work for you.

18 triggers, queries, and actions

Contact tagged

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a tag is added to a contact in your Intercom workspace.

New contact created

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new contact is created in your Intercom workspace.

New conversation started

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new conversation is started by a contact in your Intercom workspace.

New project

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time there is a new project added in a workspace.

New task assigned to you in a project

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time there is a new task assigned to you in the specified project on Asana.

New task completed in a project

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time there is a new completed task in a project.

New task in a project

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time there is a new task in the project you specify.

Tag added to task

Pro plus icon
Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This Trigger fires every time a tag is added to a task in a project.

History of project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new project added in a workspace.

History of task assigned to you in a project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new task assigned to you in the specified project on Asana.

History of task completed in a project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new completed task in a project.

History of task in a project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new task in the project you specified.

Look up contact

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns profile details for an Intercom contact including name, email, role, and company.

Add tag to contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a tag to a contact in your Intercom workspace.

Create or update contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new contact or update an existing contact in your Intercom workspace, matching on email address.

Create project

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will create a new project in the specified workspace.

Create task

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will create a new task for the specified project.

Send outbound message

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will send an outbound message to a contact from your Intercom workspace.

Add tag to contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will add a tag to a contact in your Intercom workspace.

Contact tagged

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a tag is added to a contact in your Intercom workspace.

Create or update contact

Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This action will create a new contact or update an existing contact in your Intercom workspace, matching on email address.

Create project

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will create a new project in the specified workspace.

Create task

Pro plus icon
Action
An action is the task your Applet carries out after the trigger occurs. It defines what happens as the result of your automation and completes the workflow.
This Action will create a new task for the specified project.

History of project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new project added in a workspace.

History of task assigned to you in a project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new task assigned to you in the specified project on Asana.

History of task completed in a project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new completed task in a project.

History of task in a project

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns a list of every time there was a new task in the project you specified.

Look up contact

Pro plus icon
Query
A query lets your Applet retrieve extra data that isn't included in the trigger, so that your automation can include more complete or useful information.
This query returns profile details for an Intercom contact including name, email, role, and company.

New contact created

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new contact is created in your Intercom workspace.

New conversation started

Polling trigger
Polling Applets run after IFTTT reaches out to the trigger service and finds a new trigger event. These trigger checks occur every 5 minutes for Pro and Pro+ users, and every hour for Free users.
This trigger fires when a new conversation is started by a contact in your Intercom workspace.

Build an automation in seconds!

You can add delays, queries, and more actions in the next step!

GET STARTED

How to connect to a Asana automation

Find an automation using Asana

Find an automation to connect to, or create your own!

Connect IFTTT to your Asana account

Securely connect the Applet services to your respective accounts.

Finalize and customize your Applet

Review trigger and action settings, and click connect. Simple as that!
Get started

Upgrade your automations with

Start your free trial

More on Asana and Intercom

About Asana

Asana and IFTTT let you automate your workflow by triggering actions when tasks are assigned, completed, or tagged, and create new tasks and projects on demand.
Connect Asana

More integrations with Asana

About Intercom

Intercom and IFTTT let you catch new conversations and contacts, then route them to your CRM, Slack, or spreadsheets, plus send messages when other things happen.
Connect Intercom

More integrations with Intercom